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FAQ

Our guide to help you understand moving your site to us and other frequently asked questions.

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Got a question for us? Get answers fast using our "Frequently Asked Questions" below.

If you can't find an answer here, get in touch.

Can I add "Google Analytics" to my website?

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Yes! We are more than happy to add Google Analytics to yourself, but first, you need to set up a Google account and get your GA code.

This Google page explains the process: https://support.google.com/analytics/answer/7476135?hl=en 

WARNING: Google are dreadful at explaining simple things in simple ways: If they wrote the instructions for making toast you'd be forgiven for thinking it's a complex task that will take hours and require specialist equipment! 

The process for getting your GA code tends to change from time to time, so it's impossible for us to put a guide here. Still, there are usually some excellent video tutorials out there, so try searching for "how to get google analytics code".

The other thing we should warn you about is that once it's all set up the actual data, Google will give you about your site performance and visitors is hugely complex. You need a degree is "Google-speak" to make sense of most of it. Plus, if you want to see critical things like your popular search terms, you have to pay Google for this data!

Matomo

If all this seems too much trouble, fear not. All our standard and pro hosting packages get full Matomo Analytics for free (usually $19 a month).

Matomo is an excellent alternative to Google Analytics. It's simple to understand, effortless to navigate around and finding the data you want is child-play.

You'd like access to your Matomo stats, entirely for free, send us an email, and we'll send you some log in details.

Can I add "Google Analytics" to my website?

Yes! We are more than happy to add Google Analytics to yourself, but first, you need to set up a Google account and get your GA code.

This Google page explains the process: https://support.google.com/analytics/answer/7476135?hl=en 

WARNING: Google are dreadful at explaining simple things in simple ways: If they wrote the instructions for making toast you'd be forgiven for thinking it's a complex task that will take hours and require specialist equipment! 

The process for getting your GA code tends to change from time to time, so it's impossible for us to put a guide here. Still, there are usually some excellent video tutorials out there, so try searching for "how to get google analytics code".

The other thing we should warn you about is that once it's all set up the actual data, Google will give you about your site performance and visitors is hugely complex. You need a degree is "Google-speak" to make sense of most of it. Plus, if you want to see critical things like your popular search terms, you have to pay Google for this data!

Matomo

If all this seems too much trouble, fear not. All our standard and pro hosting packages get full Matomo Analytics for free (usually $19 a month).

Matomo is an excellent alternative to Google Analytics. It's simple to understand, effortless to navigate around and finding the data you want is child-play.

You'd like access to your Matomo stats, entirely for free, send us an email, and we'll send you some log in details.

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